List of AI News about Gartner AI predictions
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2025-11-17 12:48 |
Gartner Predicts 40% of Enterprise Software Will Feature AI Agents by 2026, Disrupting Traditional SaaS Pricing Models
According to God of Prompt on Twitter, Gartner forecasts that 40% of enterprise software will include AI agents by the end of 2026, a dramatic rise from the current 5% (source: Gartner via @godofprompt, Nov 2025). This rapid adoption is triggering a major shift in the SaaS business model, as exemplified by Salesforce customers reducing seat counts by 10% due to the efficiency of Einstein AI, even as Salesforce maintains per-seat pricing (source: @godofprompt). This real-time illustration of the innovator's dilemma is forcing SaaS companies to reconsider their revenue strategies, as AI enables one user to outperform what previously required ten. Companies like Intercom have preemptively switched to usage-based pricing—$0.99 per AI-resolved ticket—resulting in a 40% increase in adoption and stable margins within six months (source: @godofprompt). Market data shows seat-based pricing declining from 21% to 15% in a year, while hybrid models have surged to 41%. 88% of executives are actively increasing AI agent budgets for deployment rather than exploration, indicating immediate business transformation opportunities and a fundamental redefinition of SaaS monetization (source: @godofprompt). |